This past weekend I went to the Greensboro Gun Show and acquired a Glock 30 Gen 4. I'd decided that I needed to up my carry gun game, and this was the gun I believed would be the current best choice for that slot, given my particular prejudices, needs and overall situation, including budget.
So, yesterday I took it to the range to begin the break-in process. Two shots and I'm getting hit in the head by flying brass. WTF? How does this happen? So I resume, and I continue to get pelted. This goes on for 120 rounds. Roughly half the rounds ping me somewhere at the shoulders or above, most of the rest barely miss me. I'm literally standing in a pile of brass.
Yeah, call me stupid, but I was wondering if it was some weird break-in issue I could shoot through.
That night, I start Googling. Let's see, "glock ejector problems" and boom, the Intertubz unleashes. Result #2 was a GlockTalk forum post on the topic, with the instructions "Google 'Glock BTF.'"
OK, I can handle that. The Intertubz answers the query with several metric tons of "Glock Brass To Face" results. It seems that late in the Gen 3s and going into the Gen 4s, 9mm Glocks came down with some sort of extractor issue. Unfortunately, it isn't restricted to the 9mm guns (thus my Glock 30, which is a .45 ACP gun) and it appears no one, including Glock, seems to know a surefire fix. Options include polishing the factory extractor, replacing it with a new billet extractor, changing various and sundry springs, ammo changes, sending back to the factory and sacrificing a live chicken. No option or group of options are guaranteed to work. It's a case-by-case thing.
Being this was a brand new gun, I decided to call Glock rather than doing things that would void the warranty. Their first question was "Have you tried different ammo?" Well no, I hadn't--I don't normally carry multiple brands to the range. But I had carried my other Glock, a Glock 21 Gen 4, and it digested the same ammo just fine, thanks. Still, their suggestion was to try different ammo, and if that didn't work, send it back--on my dime, of course. Aren't warranties wonderful? So I plucked two different brands off the shelf and went back to the range. Same results.
Tomorrow my new gun may well be submitted to the tender mercies of FedEx Overnight for transport to Smyrna, GA. Based on more interrogation of the Intertubz, this may or may not solve the problem.
I'm less than thrilled with that knowledge as well as the idea I have to shell out $50 or so to test the theory. The Glocks were something of an experiment for me. I've got a number of Springfield XD pistols, and I've never had any trouble from them, despite every jackass on the Intertubz telling me what pieces of crap they are.
I may also just call the dealer I bought it from and get their take on the situation. Depending on what they say, we may bypass FedEx and just move on to different pistol, perhaps even a different brand.
Hey Glock, you want to lose a customer? Because this is how you lose a customer--for life.
Edit, 2/2/2017: Well, all said and done, the final decision was to send it back to Glock. Thank God I live in North Carolina, because that kept the FedEx Overnight bill down to "just" $75. My amusement level is at zero and threatening to hit negative numbers. I almost hope the damn thing gets "lost in transit". It would be the most financially advantageous outcome I could get at this point.
Edit, 2/19/2017: If you're interested, the story continues here.