In an article on how much money people lose waiting for the repair guy to show up and fix their broken crap, there's a discussion of the Domino's Pizza Pizza Tracker, and it leads to a discussion of why more companies don't have something similar. That leads us to this gem:
“I want an animation of a FedEx worker scanning my new camera from Amazon for explosives. Or the package falling off a truck. Or the guys at the UPS depot using a box of wedding photos as a soccer ball.”
Friday, November 04, 2011
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